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Welcome to your Self-Service Portal.

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In this iGovServices tutorial, you will learn the

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following.

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How to establish your online portal access.

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How to link your existing records.

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Basic navigation of the iGovServices portal.

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Before you get started, you should have received

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a letter or email from your municipality with

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a four-digit security code and your PIDN

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number.

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These two pieces of information are necessary to

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complete your registration.

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The first time accessing your private information, you

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will click on Register in the top menu

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bar.

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It will ask you what type of user

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type you are.

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You will select that you are a customer.

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It will ask you for your email.

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Enter the email you'd like to associate with

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access to the portal.

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It is important to note that the email

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address needs to be unique, meaning the system

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will not allow you to make multiple accounts

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using the same email.

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Passwords should be a minimum of eight characters

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and include a minimum of one uppercase letter,

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one lowercase letter, one number, and a special

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character, which is one of the characters above

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the number keys on your keyboard.

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Put a check mark on the reCAPTCHA box

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and click on Submit.

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Once you click on Submit, the system will

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tell you that your account has been set

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up, and you will then be redirected to

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enter more information.

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If the city does not have your email

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associated with your account already then, you will

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be brought to this screen where you must

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select if you are attempting to link a

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personal account or a business account.

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By selecting personal, it will ask for your

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personal information.

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By selecting business, it will ask for your

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company information.

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Fields with a red asterisk next to them

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are required fields.

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Once your account is established, you will be

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viewing your customer account home page.

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Next, you will need to link your existing

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records to your customer account.

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On the letter or email you received, read

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the instructions under Information for the next steps,

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then click on Link Existing Records.

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Before you can link records, you must first

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validate your account.

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This will require two pieces of information.

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It will require your PIDN, which stands for

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the Primary Identification Number, and a four-digit

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security code.

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Both were on the letter or email you

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received.

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After you enter those pieces of information and

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click on Link, it will alert you if

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the account has been linked successfully.

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If it is linked successfully, when the screen

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refreshes you will now see all the information

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associated with that PIDN record.

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From your customer account screen, you can click

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on the PIDN hyperlink to drill down and

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get other information.

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You can also perform other actions from this

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screen, such as making a payment or viewing

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a license certificate.

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We hope this video helps you get started

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with iGov services quickly and easily.

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As a recap, you should have learned how

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to establish your online portal access, how to

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link your existing records, basic navigation of the

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iGov services portal.

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Should you have any questions, please contact your

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municipality.

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Thanks for watching.

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That's iGov services, delivering expert tax revenue and

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collection software since 2000.